One of the tasks of the customer
service manager is to fulfil the most important customer orders on time. In S/4HANA the advanced ATP function is used
to define business rules for order confirmations. You can run the advanced ATP back order
process to update automatically any existing order confirmation according to
those business rules.
There are five different predefined
confirmation strategies (business rules): Win, Gain, Redistribute, Fill and
Lose.
- WIN: Confirm as requested shall be fully confirmed in time
- GAIN: Improve, if possible shall at least keep the confirmation and
should gain
- REDISTRIBUTE: Redistribute should gain, but may also lose
- FILL: Delete confirmation, if required shall not gain anything,
should keep confirmation, but may also lose
- LOSE: Delete confirmation shall lose everything (e.g. internal
stock replenishment orders)
A global filter can be applied on top
of these strategies.
First I configure these business rules
to determine the priorities via the tile “Configure
BOP Variant”.
For example, this variant has 2 strategies, a “Win” and a “Redistribute”. I’ll show in my video how to add rules and how to create another strategy.
In a next step I’ll monitor my availability
of my material. Here we see that I have
customer orders of which one group is not fully confirmed.
When we schedule a BOP run in a
simulation mode, we see that, according to my previously setup ATP strategy
rules, a rescheduling takes place.
You can check my demo video here.
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